We will discuss with you the different packages offered; SILVER GOLD DIAMOND and ask your special requirements and accommodation budget before you decide on your specific package. Within 48 hours you will receive a detailed breakdown of your package cost. With your approval, a contract will then be forwarded for your review and signature. Upon receipt of your signed contract an appointment for your video chat will be arranged with your doctor.

An initial deposit of $200 is required to secure your video chat and allow us to proceed with scheduling. Simply press the “pay here” button below to make your credit/debit card payment.

This is a non-refundable fee, but will of course be deducted from your total bill. If the doctor feels that you are not a good candidate for surgery you will receive a refund in full.

We will ask you to download WhatsApp to your phone. This will be the primary means of communication with your medical team, PA, and family overseas while you are in Colombia.

There is no charge for the download and all  data, local and international calls are free.

We do ask that you check with your cell phone provider before your departure for data and roaming charges while out of the country. In most cases there will be a minimal fee to utilize this service.

We will ask for your phone number, email address, photo, and an emergency contact number. This information will be shared with your physician and PA.

You will be given your PA’s personal contact information. Rest assured that your PA will be with you throughout your trip. We ask that you add your PA’s name and number to your phone contacts prior to departure so that he/she is readily available to contact. Remember, your PA will be available 24/7 for your specific needs.

We ask that you send the balance of your payment at least 1 week prior to departure to avoid any scheduling conflicts. If you are paying by credit/debit card simply press the “Pay here” button below. If sending a wire transfer simply call our office for banking details.

Your PA will contact you to discuss the procedure for meeting your driver at the airport and what to expect upon arrival. If you have your itinerary available at this time, you will provide all flight details including the date, airline, flight number and time of arrival.

This information will be given to your driver who will be tracking your flight. Do not worry if your flight is delayed. The driver will be waiting for you outside the terminal. He will have your photo and phone number to assure you that there will be no mishaps at the airport. There is only one exit at the Juan Maria Cordova International Airport and meeting is very easy.

Your driver will take you directly to your hotel or apartment and assist you with your baggage and check-in.

Your PA will accompany you to your pre-op appointment (DIAMOND). We don’t want you to have any confusion locating the doctor’s office, as most of our medical buildings are quite large.

All procedures and surgeries require pre-surgical testing. Most are scheduled immediately after your doctor consultation and are usually located in the same or adjacent building.  All tests are included in the GOLD  SILVER DIAMOND  packages.

On the day of your surgery or procedure, your driver will take you to the hospital (GOLD DIAMOND). Most surgical procedures require you to stay in the hospital for at least one night. You will notify your PA of your discharge time and your PA will make arrangements for pick up.

If you experience any discomfort or pain, we encourage you to call your doctor immediately. If you do require a nurse, simply call your PA and he/she will have a nurse available within a short time.

Should you wish to take advantage of any of our ”Special Services” during your medical holiday, such as a spa treatment, facial, beauty salon, or even a hyperbaric oxygen chamber (to speed up the healing process), your PA will make the necessary appointments. All of our ”Special Services” are available at very attractive rates to all.

Your surgeon will inform you of your date of discharge. It is usually predetermined ahead of time barring any unforeseen problems in your recovery.  Once given your discharge you will contact your PA to coordinate a time for your driver to pick you up and take you to the airport. SILVER GOLD DIAMOND